We also have issues with our windows. And since it is from ProHaus (Gussek Fenstern), we expected that they will address and repair it too.
The ProHaus service person arrived 15 minutes late. He worked for two hours. He fixed our main door, changed the silicon rubber on the side of the door with a new one. He check and set all the windows on its right position. He do sanding on one of our Terrace windows and painted it. The weather was not good. It was raining. But the paint was able to dry fast. Everything went well with this visit. Almost perfect, except that hubby was not around. He needs to work.
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